Privacy Policy

Last updated: January 20, 2024

1. Introduction

DarkSentry ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our dark web monitoring service.

2. Information We Collect

Account Information

  • Email address and name
  • Organization name and billing information
  • Domains and keywords you choose to monitor

Usage Information

  • Log data and device information
  • Feature usage and interaction data
  • API request logs

Threat Intelligence Data

  • Dark web monitoring results related to your assets
  • Breach and credential exposure data
  • Threat alerts and notifications

3. How We Use Your Information

  • To provide and maintain our dark web monitoring service
  • To send you security alerts and notifications
  • To process your transactions and manage your account
  • To improve and optimize our services
  • To communicate with you about service updates
  • To comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your data:

  • AES-256 encryption for data at rest
  • TLS 1.3 encryption for data in transit
  • Regular security audits and penetration testing
  • SOC 2 Type II compliance
  • Multi-factor authentication
  • Role-based access controls

5. Data Sharing

We do not sell your personal information. We may share data only in the following circumstances:

  • With your consent or at your direction
  • With service providers who assist in our operations
  • To comply with legal requirements or protect rights
  • In connection with a business transfer or acquisition

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. Threat intelligence data is retained according to your subscription plan (7 days to unlimited). You may request deletion of your data at any time by contacting support.

7. Your Rights

Depending on your location, you may have the following rights:

  • Access and receive a copy of your data
  • Rectify inaccurate or incomplete data
  • Request deletion of your data
  • Object to or restrict processing
  • Data portability
  • Withdraw consent

8. International Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place, including Standard Contractual Clauses approved by the European Commission.

9. Cookies and Tracking

We use essential cookies for authentication and security. We also use analytics cookies to improve our service. You can manage cookie preferences through your browser settings.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the service. Continued use after changes constitutes acceptance.

11. Contact Us

For privacy-related questions or to exercise your rights, contact our Data Protection Officer:

Email: privacy@darksentry.io

Address: DarkSentry, Inc., San Francisco, CA 94102, USA